Our Consultative and Collaborative Implementation Process
Upfront knows what it takes to succeed in complex healthcare enterprises. With decades of healthcare experience, our collaborative approach is designed to lead our clients to success. The Upfront team provides comprehensive project management, experienced healthcare integration services, strategic thought partnership, and digital engagement best practices to exceed expectations and enable our clients to achieve their goals.
An Upfront Approach to Implementation
Consultation
We bring our knowledge and expertise in data integration, patient engagement, and conversion together to execute the scope of work based on your organization’s highest priority initiatives and goals.
Data Integration
We collaborate with you to map your patient data and develop an integration plan that’s perfectly aligned with your existing enterprise systems and resources.
Build
We leverage our knowledge of operational workflows and strategic priorities within your organization to build a platform that matches your specific needs, requiring only approval from your team while eliminating the heavy lift of typical healthcare technology implementations.
Go Live
Go Live is just the beginning. Continuous improvement is at the core of everything Upfront does. We provide our clients with ongoing insights and strategic guidance to enhance the patient experience and improve operational efficiency.
Versatile Integrations Support System Compatibility
Upfront’s accessible integrations are optimized to personalize patient navigation and complement your existing solutions. Each integration is flexible to ensure system compatibility and actionable results. Bottom line—our integrations meet you where you are, as you are.
“When it comes to Services, too often the emphasis becomes managing escalations and delays – overshadowing the desired outcome. Our Services team is dedicated to assuring how a client gets there is the background story to the real star – successful results.”
Barb Bartosch, VP of Services
On-Demand Resources
Article
The Doctor Will See You (Six Weeks From) Now
Learn why it’s time to make every ambulatory visit valuable for the patient and the provider.
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Podcast
Hospitals are Investing in Tech to Help Patients Get Seen Sooner
Physicians are in demand and are hard to come by. Upfront ensures practitioners efficiently meet patients to cut down on wait times.
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Podcast
BizCast HQ Podcast
Watch our #BizCastHQ profile and hear Ben Albert, CEO and Co-founder, discuss how his entrepreneurial drive and passion for making visits valuable for both patients and providers inspired the idea for Upfront.
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