Upfront on Healthcare: Blog
At Upfront, we care deeply about the future of healthcare. We’re bringing you the most relevant and cutting-edge perspectives to help make that future a reality.
Why Urgent Care Centers Must Prioritize Patient Engagement
Upfront Healthcare, Staff
Urgent care centers have emerged as pivotal entities in the healthcare ecosystem. Originally designed to address low acuity, non-emergency conditions, these centers have experienced remarkable growth in recent years — fueled in part by the COVID-19 pandemic and rising consumer demand for more accessible and convenient care. The urgent care model has greatly evolved over […]
Breast cancer screenings have been dialed back to age 40; plan ahead to tackle emerging care gaps
Carrie Kozlowski, COO & Co-Founder
As if patients’ slow return to care following the pandemic wasn’t a challenging premise enough, healthcare enterprises now face an emerging care gap: in breast health.
Upfront hosts two-day user conference for Urgent Care industry leaders
Carrie Kozlowski, COO & Co-Founder
Upfront recently hosted a two-day user conference with Urgent Care leaders in Chicago. Leaders discussed challenges facing the industry, exchanged lessons from the field, and shared the strategies they’re applying to build a strong future. Read on as Upfront co-founder and COO, Carrie Kozlowski, shares her personal highlights from the event. https://vimeo.com/859826518 Last week, we […]
What healthcare gets wrong about patient engagement (Hint: Sending a text message isn’t enough.)
Carrie Kozlowski, COO & Co-Founder
Sending mass text messages and simply crossing our fingers that patients will follow through with visits isn’t enough to win their trust or stand against the competition. So, how can healthcare enterprises earn patient loyalty? There is no silver bullet, and it certainly isn’t going to work until advanced personalization, a skill companies such as Amazon have already mastered, becomes a top strategic priority across the entire organization.
The spotlight is on … Shanika Gracien, Data Analyst
Upfront Healthcare, Staff
Helping people has always been in Shanika Gracien’s DNA. So, it wasn’t a surprise that the daughter of Haitian immigrants would choose to follow an enviable path into healthcare. But after studying to become a physician’s assistant in college, and interning for various clinics and hospitals, Shanika encountered one, slight problem: “I realized I didn’t like the sight of blood,” she laughs. Here’s how Shanika pivoted her career journey to combine her love for helping others with a role in tech to advance patient health from behind the scenes, as a Data Analyst at Upfront.
5 Effective Hospital Patient Loyalty Programs to Know
Brent Walker, Strategic Advisor
Loyalty programs are common in most of the business world, but they are relatively new within the field of healthcare. However, as the need to boost patient loyalty increases, more hospitals are exploring the idea of implementing hospital patient loyalty programs in their institutions. Benefits of Patient Loyalty Programs Patient loyalty programs offer several benefits […]