Upfront Resources
The healthcare industry is experiencing rapid transformation, making it difficult for enterprises to keep up. Stay ahead of the curve by exploring lessons and insights learned from the frontlines. Our resources are curated by Upfront experts and thought leaders to guide successful strategy implementation and change at your organization. Read blog posts, view case studies, watch videos, and more.
Featured Topics
The Power of Psychographics in Healthcare
The key to motivating healthcare consumer behaviors starts with psychographics. Segmenting people by their attitudes, values, lifestyles, and personalities gets to the root of their motivation and allows you to target interactions based on their preferred communication style.
Embracing Personalization to Drive Patient Engagement
The healthcare industry continues to lag behind consumers’ preference for convenience and experience — leading to increased competition from retail players and patient defection. Learn why health systems need to ditch their “one size fits all” approach and embrace personalization to create a positive patient experience.
Activating Patients to Take Charge of Their Health
Do you know the most underutilized resource in healthcare? Patients. That’s why it’s critical to curate a humanized experience at scale. When patients feel seen and heard they are more likely to take action. By combining behavioral science with psychographics, healthcare organizations can get to know their patients on the deepest level and get them to necessary care.
Upfront’s Psychographics Study Shows Pandemic’s Impact on Health Consumer Behaviors
Upfront Healthcare, Staff
A new study from Upfront has reignited focus on patient reactivation efforts after the report suggested that healthy lifestyle behaviors continue to be influenced by habits formed during the pandemic — but lingering gaps in care persist for high-risk and vulnerable patient populations.
The spotlight is on … Andreo Sebastiani, Product Manager, Platform and Interoperability
Upfront Healthcare, Staff
Andreo Sebastiani has always thrived on challenges. Growing up in Pittsburgh, his early ambitions were fueled by sports and PC gaming, and soon evolved into an exciting career in tech. Today, as the Product Manager for Platform and Interoperability at Upfront, Andreo tackles complex integrations for health systems, improving the user experience and protecting data security for enterprises. Here’s how he’s navigating a career in health tech in an era of rapid transformation.
Focus on health equity intensifies, but much more work needs to be done
Lindsay Zimmerman, PhD, MPH, Vice President, Bartosch Patient Activation Institute
It is exciting to see how much healthcare has begun to focus on health equity in recent years, but we still have a tremendous opportunity to better serve patients and our communities. Cross-functional collaborations, and more discussions like those at the KLAS SDOH Summit, are the only way we will be able to remove patient barriers and ensure all patients have the care they need and deserve.
Upfront Healthcare Expands Leadership Team with Strategic Appointments
Upfront Healthcare, Staff
Former Fortune 50 Executive Manisha Sharma Joins as Chief People Officer; Noted Author and Thought Leader Jan Berger Joins as Advisor.
Upfront Healthcare 2022 Year in Review
Ben Albert, CEO & Co-Founder
Upfront Healthcare was tremendously successful in 2022 by all objective measures, despite a challenging year across digital health. Upfront was able to double in size and revenue behind very strong products, finances and team. Importantly, on behalf of our industry leading clients, Upfront engaged more than 11 million patients, guiding them to the care they […]
Upfront Reimagines the Patient Experience at Hartford HealthCare
At the height of COVID-19, Hartford HealthCare was asked to lead the charge for connecting Connecticut residents to equitable vaccine access. Upfront brought its deep healthcare expertise and data-driven technology to motivate the state’s population to immunize, at scale — then replicated its success to transform the system’s patient experience during the pandemic and beyond.
Empower patients
every step of the way.
We’re a healthcare company leveraging technology, not the other way around. Upfront leans on its deep healthcare expertise and client relationships to maximize the impact of our technology, delivering a next-generation patient experience.