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Partnering with Upfront

At Upfront, we see our healthcare enterprise clients as partners, and together we are reimagining healthcare for every patient. Explore the clinical, operational, and financial results we’re achieving.

Case Studies

Upfront Reimagines the Patient Experience at Hartford HealthCare

At the height of COVID-19, Hartford HealthCare was asked to lead the charge for connecting Connecticut residents to equitable vaccine access. Upfront brought its deep healthcare expertise and data-driven technology to motivate the state’s population to immunize, at scale — then replicated its success to transform the system’s patient experience during the pandemic and beyond.

Case Studies

Learn how Upfront cut emergency visits in half and reduced hospital readmission rates at Allina Health

Allina Health needed a proactive, digital solution that could engage total joint replacement candidates and guide them along the care journey. Discover how Upfront steered its technology and expertise to help the Midwest-based system reduce hospital readmissions and bolster post-surgical success.

Case Studies

Discover how Upfront used personalized messaging to increase return patient volume at WellNow Urgent Care

WellNow was looking for a partner to help drive innovation and revenue opportunities at its system of walk-in urgent care clinics. The healthcare enterprise engaged Upfront to leverage its advanced personalization engine to conduct digital outreach and navigate patients to care.

Case Studies

See how Upfront erased gaps in breast cancer screenings at OSF HealthCare

OSF HealthCare partnered with Blue Cross Blue Shield to identify a group of 1,200 patients due for a mammogram and located within hardship zip codes considered to have less access to care. The organization then partnered with Upfront to break through access barriers. Learn how Upfront deployed personalized digital communications to reverse the disparity and double the rates of mammogram screenings at the Midwest-based health system. ​

Case Studies

How Upfront engaged half a million patients for necessary care at Prisma Health by applying behavior science   

As one of the 50 largest health systems in the U.S., Prisma Health was significantly impacted by the pandemic fallout: staff burnout, delayed preventative screenings, and low medication adherence were all increasing the strain. Prisma enlisted Upfront to engage and activate patients, using behavior science to return patients to necessary care.