Upfront on Healthcare: Blog

At Upfront, we care deeply about the future of healthcare. We’re bringing you the most relevant and cutting-edge perspectives to help make that future a reality.

February.november Personalization
Blog

The Importance of Psychographic Segmentation

Psychographics pertain to people’s values, attitudes, lifestyles and personalities. These are key to understanding motivations and why people do what they do. Consumer segmentation involves grouping people according to shared traits; thus, psychographic segmentation groups people according to shared motivations. Harvard Business Review published an article titled, “Psychographics Are Just as Important for Marketers as […]

February.november Personalization
Blog

The Pros and Cons of Consumer Segmentation

Segmentation has long been a reliable consumer research technique for marketers of all stripes, but with the advent of big data (along with dramatic advances in computing technology), businesses have been able to boost their segmentation capabilities by orders of magnitude. By leveraging the power of advanced data analytics, marketers can create highly detailed consumer […]

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Blog

First Gradually, and Then All at Once: Amazon Puts a Premium on Patient Experience

With the country on the go again after two years of stasis, health systems once more find themselves besieged by their own inaction pertaining to making healthcare convenient and accessible. As patients return to their professional and personal routines, scheduling necessary care is again a struggle between crowded schedules on both sides. Health systems without […]

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Blog

Upfront Healthcare 2022 Year in Review

Upfront Healthcare was tremendously successful in 2022 by all objective measures, despite a challenging year across digital health.  Upfront was able to double in size and revenue behind very strong products, finances and team. Importantly, on behalf of our industry leading clients, Upfront engaged more than 11 million patients, guiding them to the care they […]

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Blog

Healthcare is (still) broken. Now what?

Like so many of us do this time of year, I resolved to begin to take better care of myself, to catch up on the care I missed while too busy looking after my family, clients, and a company full of employees. As a healthcare professional dedicated to simplifying healthcare for patients and ensuring everyone […]

March Cost Reduction
Blog

Factors to Consider When Consolidating Patient Engagement Vendor

An enterprise patient engagement platform can be more effective, convenient and lead to significant cost savings