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Upfront on Healthcare: Blog

At Upfront, we care deeply about the future of healthcare. We’re bringing you the most relevant and cutting-edge perspectives to help make that future a reality.

June.october Care Transition

What Is Timeliness of Care & How Can You Make Your Practice More Efficient?

Timeliness is increasingly valuable in our world. Whether it’s a meeting, an interview or simply lunch with a friend, most people want to arrive on time — or even early in some cases. Many people pride themselves on being timely or sheepishly admit that they’re often late to appointments. Timeliness & Healthcare We know how […]

March Cost Reduction

FTE Optimization that Works for Healthcare Organizations

In the age of worker shortages, healthcare organizations are consistently relying on Full-Time Equivalent (FTE) optimization, especially with an influx in demand. Of the solutions out there, they are doing the best with what they have, but there’s only so much they can do when external factors can get in the way, like missed appointments, […]

September.december Patient Engagement

How Psychographic Segmentation Can Help Transform Healthcare

Healthcare is one of the most talked-about (and controversial) topics of our day. And while opinions may vary greatly in terms of what needs to be improved, the general consensus is that the healthcare industry is due for a much-needed overhaul. One of the more difficult challenges to tackle has been “cracking the code” of […]

April Patient Acquisition

How Patients use Social Media to Choose a Hospital

Social media has become a big part of the research patients do to choose their hospital, and patient experience lies at the center of it. It’s not unusual for relatives and friends to openly share their experiences (good and bad) on Facebook. Some progressive health systems are even partnering with influencers on TikTok. Each of […]

July Quality Measures

3 Ways to Improve HCAHPS Scores through Patient Engagement

If there is anything to be said about the last few years, patients are eager for better healthcare experiences, whether it’s patient engagement or care quality. It’s why healthcare consumerism has been a large area for growth in the industry over the last decade. But long before this, there was a time where hospitals weren’t […]

September.december Patient Engagement

How to be a Digital-First Health System

The pandemic has changed many ways hospitals and health systems operate, but the most notable change is how the patient experience is quickly becoming digital. For some providers, it’s intimidating, but the ones who fully embrace the change and seek the advances that have developed over the years will prosper and ignite patient activation. That […]