Security and Compliance
Our Pledge to Keep Your Data Safe
At Upfront, we have over 50 years of experience supporting healthcare data across multiple entities and understand how critical data privacy is to healthcare organizations. Our commitment to security is based on three principles: protection against ongoing threats, detection of emergent vulnerabilities, and immediate response to security issues should they arise. We safeguard your Protected Health Information (PHI) and Personally Identifiable Information (PII) through industry-leading data security protocols and practices and carefully track and monitor all data interactions. Our development team utilizes an Agile Software Development Lifecycle (SDLC) as part of our DevOps process that is rooted in a comprehensive understanding of information security awareness.
-
End-to-end data encryption
-
Segmented network architecture with multiple firewall layers
-
Comprehensive auditing and ongoing dynamic application security testing
-
Configurable role-based access control
-
A private and secure database dedicated to each client
-
Enterprise-grade, world-class cloud data centers
-
Adaptive network intrusion detection
-
Secure self-hosted environment
On-Demand Resources
Podcast
Upfront Healthcare’s “Care Traffic Control” Approach to Getting Patients to their next Medical Destination
Listen to host Steve Krupa chat with Ben on how he progressed from deciding if he should start the business to now running a company servicing over 1 million patients in less than five years.
Listen Now
Podcast
Upfront’s role in engaging and activating patients during the COVID-19 crises
Learn how Upfront partners with health systems to provide patients with verified information, triage support, community service updates and test notification and education as fast as possible.
Listen Now
Article
Fractured User Experience Fuels Consumerism Criticism
Learn about the importance of consumer-focused healthcare, and the unfortunate challenges that arise from this cultural shift.
Read More