Carrie Kozlowski

COO & Co-Founder

Carrie Kozlowski, OT, MBA is Co-founder and COO of Upfront Healthcare, a fast-growing, impactful digital health company recently named one of Modern Healthcare’s Best Places to Work for 2021. Upfront partners with provider organizations to digitally engage with patients, transforming their experience and guiding them towards completing necessary care through personalized, curated content grounded in health communication science.

Carrie has spent the last twenty-plus years combining real-world clinical experience with strategic thinking and business acumen, leading strategy, operations and talent development for forward-thinking companies united by the common goals of population health and patient engagement. Carrie’s business and clinical experience, coupled with her entrepreneurial drive, led Crain’s Chicago to name her a “Notable Woman in Healthcare” for 2018.

Carrie’s previous positions include SVP of Operations and Client Services at Care Team Connect, where she helped lead the company through its acquisition by The Advisory Board (now Optum) and stayed on as General Manager of Crimson Care Management. She also has an extensive background in sales and marketing stemming from her tenure at PatientKeeper (now HCA).

Carrie’s clinical background includes providing direct care, training, and management services as a practicing occupational therapist in both Houston and Chicago. She holds a master’s degree in business administration from the University of Illinois, Chicago with a focus in Entrepreneurship and Strategic Change Management and a bachelor’s degree in occupational therapy from the University of Hartford.

Carrie currently resides in Chicago with her husband and three daughters. When she’s not working, she can often be found coaching basketball; driving to dance, gymnastics or debate; or on a better day, hiking or kayaking with her family in or near any National Park.

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