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Press Release: Upfront ranked as one of the Best Places to Work in 2021

CHICAGO (September 24, 2021)—Upfront Healthcare, pioneers in patient engagement and personalized communication, has been ranked No. 44 among healthcare suppliers in Modern Healthcare’s 2021 Best Places to Work award program. Modern Healthcare published a special supplement featuring the ranked list of all winners along with the September 20 issue of MH magazine.

Founded in 2016, Upfront delivers dynamic, digital care navigation to improve patient experience, increase necessary visits, reduce no-shows, and improve population health performance. Upfront’s talented team supports a diverse set of clients including large health systems, academic medical centers, multi-specialty physician practices, and payers.

“Being recognized as one of Modern Healthcare’s Best Places to Work is a huge accomplishment for everyone at Upfront, and even more so given the circumstances and challenges in 2020 and 2021,” said Ben Albert, Co-founder and CEO at Upfront. “We believe that providing intelligent and personalized care navigation for everyone starts with having the right people and culture.”

Modern Healthcare partnered with the Best Companies Group on the assessment process, which includes an extensive employee survey. While this program has evolved over the years, its mission remains the same: recognizing workplaces that empower employees to provide patients and customers the best possible care, products, and services.

Upfront’s mission to guide every patient to the care they need aligns with a commitment to the success and professional growth of their team members.

“We’ve experienced dramatic growth – in both the number of clients and employees – over the past 18 months and, despite not being able to be together, our team’s grit and shared mission ensured we remained dedicated to supporting both our clients and each other,” said Carrie Kozlowski, Upfront’s Co-founder and COO. “After a challenging year for healthcare, it has never been more important to guide patients way to the care they need.”

“The healthcare workforce has undergone a true test in the past year and a half, oftentimes pitting employees against employers. So how best to keep harmony in a workplace that is inherently stressful? This year’s winners have an easy tip to incorporate show respect. In high-performing and successful teams, regard for employees’ well-being, acknowledgment of their contributions, and deference to their experience and dedication all helped maintain professionalism and productivity,” said Aurora Aguilar, Editor of Modern Healthcare. “We congratulate all of the Best Places to Work in Healthcare for emphasizing that compassion and respect are essential to an engaged and productive workforce.”

About Modern Healthcare 

Modern Healthcare is the most trusted business news and information brand in the healthcare industry. Modern Healthcare empowers healthcare leaders and influencers to make timely and informed business decisions. To learn more or subscribe, go to www.modernhealthcare.com/subscriptions

About Upfront

Upfront delivers dynamic, digital care navigation to improve patient experience, increase necessary visits, reduce no-shows, and improve population health performance. Its flexible omnichannel communication capabilities, combined with personalized patient content and calls-to-action, eliminate common barriers to patient engagement and enable Upfront to support a nearly unlimited number of use cases and deliver a world-class patient experience, while driving a significant return on investment for client partners. To learn more, visit UpfrontHealthcare.com.

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