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Press Release – Upfront Named One of the Best Places to Work in Illinois


Chicago, IL –Upfront, the market-leading platform for proactive patient communication and personalized engagement has been named one of the “Best Places to Work” in Illinois.

The statewide award recognizes the best places of employment in Illinois and is sponsored by The Daily Herald Business Ledger in partnership with the Illinois Chamber of Commerce, MRA-The Management Association, the Small Business Advocacy Council and Best Companies Group.

Upfront’s mission is to activate every patient to get the care they need at the right clinical service and has been equally committed to the success and professional growth of their team members.

“Here at Upfront, we pride ourselves on being innovators and understand that our employees are essential to our clients’ continued success,” said Ben Albert, CEO and Co-Founder at Upfront. “We are incredibly focused on fostering a culture that motivates highly talented employees.”

This recognition follows strong recent growth, with Upfront more than doubling the number of hospitals using its platform over the past 12 months and providing a personalized experience in the first half of FY20 to five times the number of patients served in 2019.

The full list of 2020 Best Places to Work in Illinois winners is posted at here.

About Upfront
Upfront’s Care Traffic Control platform proactively reassures and directs patients to the safest and most relevant care options within the health system. Using advanced analytics, personalized content, and strategic calls-to-action, Upfront aligns patient care needs with health system resources and activates all patients with a 1:1 digital experience. Upfront’s team leverages deep healthcare operations and patient engagement expertise to design, configure, and continuously improve messaging and patient experience so patients take the necessary actions. With Upfront, more patients will book and complete necessary care, use the most appropriate site of care, enroll in care coordination services, successfully navigate a care journey or transition, and understand how to stay safe in unusual conditions like COVID-19. On average, clients are seeing a 60% patient activation rate and a 45% increase in necessary visit completion while saving hundreds of clinical and administrative hours per week. Restore your volume. Retain your patients. Rebuild your business with Upfront.

Media contact:
Kylie Barrie
Upfront Healthcare Services
[email protected]

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