At Upfront, we care deeply about the future of healthcare. We’re bringing you the most relevant and cutting-edge perspectives to help make that future a reality.
The pandemic has changed many ways hospitals and health systems operate, but the most notable change is how the patient experience is quickly becoming digital. For some providers, it’s intimidating, but the ones who fully embrace the change and seek the advances that have developed over the years will prosper and ignite patient activation. That […]
Hospitals and health systems have a difficult time constructing their social media strategy. The balance between managing the conversation and creating a healthy, engaging community is tricky at best and can cause chaos at worst. In a previous blog post, Upfront looked at how patients use social media to choose a hospital and how they […]
Brent Walker, Strategic Advisor
Patient loyalty is one of the most important factors driving the success of your healthcare organization. Unfortunately, maintaining high levels of patient loyalty in healthcare is no easy feat. Because of increasing healthcare costs, health insurance issues, quality of care and other factors, few patients are loyal to any single healthcare system or organization. Measuring […]
Paul Prikazsky, Managing Principal, Client Strategy
According to the American Hospital Association, “bundled payments can align incentives for providers – hospitals, post-acute care providers, physicians, and other practitioners – and encourage them to work together to improve the quality and coordination of care.” For procedures like hip and knee replacements, a single payment/reimbursement covers an entire episode of care. This carries […]
Since 2000, February 4 has been internationally recognized as World Cancer Day by the Union for International Cancer Control (UICC) and from 2022 to 2024, the theme focuses on closing gaps in care. Unfortunately, cancer is becoming more prevalent all over the world with 20 million people diagnosed in 2021 and it’s the second leading […]
Brent Walker, Strategic Advisor
Heart failure continues to be a very serious and expensive problem within the United States. In fact, data show that heart failure is responsible for 43 percent of Medicare spending, and the Center for Disease Control estimates that this condition costs the nation around $30.7 billion each year. One of the reasons congestive heart failure […]