Upfront Resources
The healthcare industry is experiencing rapid transformation, making it difficult for enterprises to keep up. Stay ahead of the curve by exploring lessons and insights learned from the frontlines. Our resources are curated by Upfront experts and thought leaders to guide successful strategy implementation and change at your organization. Read blog posts, view case studies, watch videos, and more.
Featured Topics
The Power of Psychographics in Healthcare
The key to motivating healthcare consumer behaviors starts with psychographics. Segmenting people by their attitudes, values, lifestyles, and personalities gets to the root of their motivation and allows you to target interactions based on their preferred communication style.
Embracing Personalization to Drive Patient Engagement
The healthcare industry continues to lag behind consumers’ preference for convenience and experience — leading to increased competition from retail players and patient defection. Learn why health systems need to ditch their “one size fits all” approach and embrace personalization to create a positive patient experience.
Activating Patients to Take Charge of Their Health
Do you know the most underutilized resource in healthcare? Patients. That’s why it’s critical to curate a humanized experience at scale. When patients feel seen and heard they are more likely to take action. By combining behavioral science with psychographics, healthcare organizations can get to know their patients on the deepest level and get them to necessary care.
How to be a Digital-First Health System
The pandemic has changed many ways hospitals and health systems operate, but the most notable change is how the patient experience is quickly becoming digital. For some providers, it’s intimidating, but the ones who fully embrace the change and seek the advances that have developed over the years will prosper and ignite patient activation. That […]
Upfront Healthcare’s “Caretraffic Control” Approach to Getting Patients to their next Medical Destination
Ben Albert, CEO & Co-Founder
By applying analytics to scheduling, billing, and operational data to develop each patients’ profile, the company can direct patients through an app-less experience to their next right service, which can be booked right then. Not only do patients enjoy this much easier experience, but providers benefit from the improved revenue profile for each patient and reduced administrative overhead
3 Social Media Strategies Hospitals Can Use to Acquire Patients
Hospitals and health systems have a difficult time constructing their social media strategy. The balance between managing the conversation and creating a healthy, engaging community is tricky at best and can cause chaos at worst. In a previous blog post, Upfront looked at how patients use social media to choose a hospital and how they […]
Upfront Rolls Out Significant Advancements in its Patient Engagement and Access Platform
Upfront Healthcare, Staff
New investment is accelerating Upfront innovations to meet the market need for a single enterprise technology solution for patient engagement and access. As Upfront announced that it added $10.5 million in funding, the company also unveiled its new advanced product features, focused specifically in three key areas: content and patient experience, interoperability and integration, as […]
Upfront Raises $10.5 Million in Oversubscribed Series C
New investment builds on recent acquisition of PatientBond to springboard company to meet surging demand for market-leading patient engagement and access solutions. Patient engagement and access platform Upfront today announced an additional $10.5 million in funding to accelerate its growth and product development initiatives. The Series C financing was co-led by Baird Capital, Echo Health […]
5 Ways Healthcare Organizations Can Boost Patient Loyalty
Brent Walker, Strategic Advisor
Patient loyalty is one of the most important factors driving the success of your healthcare organization. Unfortunately, maintaining high levels of patient loyalty in healthcare is no easy feat. Because of increasing healthcare costs, health insurance issues, quality of care and other factors, few patients are loyal to any single healthcare system or organization. Measuring […]
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