Upfront Updates

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Podcasts

To build patient loyalty, health systems turn to personalized outreach

This episode features Eileen Varnson, Public Information Officer at Riverside Health System, Carrie Kozlowski, COO and Co-founder of Upfront, and Paul Prikazsky, VP of Client Strategy at Upfront, and focuses on building patient loyalty and personalize outreach.

News

Modern Healthcare Article – Chatbots, Texting Campaigns Help Manage Influx of COVID Vax Questions

To engage patients proactively, DuPage Medical Group has deployed a text- and email-based education campaign to get a better sense of how patients feel about the vaccine. The Downers Grove, Ill.-based medical group in late December sent its first set of text and email messages to patients as part of the campaign. It started sending […]

News

Press Release – Vaccine Uptake Requires Early Education to Build Trust and Ongoing Outreach to Ensure Follow Through

FOR IMMEDIATE RELEASE: Upfront’s digital vaccine navigation enables health systems and physician practices to engage patients, deliver consistent content about COVID-19 vaccines, convert patients to book vaccines at the right site of care, and eliminate the distraction of inbound calls for front-line healthcare workers CHICAGO – (December 16, 2020) – Shipping COVID-19 vaccines to provider […]

News

Press Release – Upfront Healthcare Raises $11.5 Million in Series B Funding Round Led by Baird Capital and Co-Led by LRVHealth

FOR IMMEDIATE RELEASE: Investment, platform expansion and new client growth highlight the demand for a cohesive and personalized patient experience. CHICAGO—(November 17, 2020)—Upfront Healthcare, a leading omnichannel communication and patient engagement platform, raised $11.5 million in a Series B funding round, led by new investor Baird Capital and co-led by existing investor LRVHealth, along with […]

News

Physicians Practice Article – 3 Keys to Make the Most of Your Front Doors

Physician group practices are serving their communities well in creating a diverse outpatient landscape: more care sites in more convenient locations with expanded hours and more virtual options. These investments open a lot of new front doors to patients, bringing care closer to home—or in the home. To really expand access in an ongoing way, […]

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Blog

An Iterative Approach to Digital Transformation

The concept of Digital Transformation in healthcare is not new as of 2020. Health systems small and large have been making plans to increase the presence of digital solutions across their enterprise to reshape care delivery for some time. This has been primarily driven by the rise of consumerism in healthcare… until now.  It’s been […]