Upfront Resources
The healthcare industry is experiencing rapid transformation, making it difficult for enterprises to keep up. Stay ahead of the curve by exploring lessons and insights learned from the frontlines. Our resources are curated by Upfront experts and thought leaders to guide successful strategy implementation and change at your organization. Read blog posts, view case studies, watch videos, and more.
Featured Topics
The Power of Psychographics in Healthcare
The key to motivating healthcare consumer behaviors starts with psychographics. Segmenting people by their attitudes, values, lifestyles, and personalities gets to the root of their motivation and allows you to target interactions based on their preferred communication style.
Embracing Personalization to Drive Patient Engagement
The healthcare industry continues to lag behind consumers’ preference for convenience and experience — leading to increased competition from retail players and patient defection. Learn why health systems need to ditch their “one size fits all” approach and embrace personalization to create a positive patient experience.
Activating Patients to Take Charge of Their Health
Do you know the most underutilized resource in healthcare? Patients. That’s why it’s critical to curate a humanized experience at scale. When patients feel seen and heard they are more likely to take action. By combining behavioral science with psychographics, healthcare organizations can get to know their patients on the deepest level and get them to necessary care.
Upfront’s Psychographics Study Shows Pandemic’s Impact on Health Consumer Behaviors
Upfront Healthcare, Staff
A new study from Upfront has reignited focus on patient reactivation efforts after the report suggested that healthy lifestyle behaviors continue to be influenced by habits formed during the pandemic — but lingering gaps in care persist for high-risk and vulnerable patient populations.
Upfront Healthcare Expands Leadership Team with Strategic Appointments
Upfront Healthcare, Staff
Former Fortune 50 Executive Manisha Sharma Joins as Chief People Officer; Noted Author and Thought Leader Jan Berger Joins as Advisor.
Upfront Healthcare CEO and Co-Founder Ben Albert Joins Day Zero Podcast to Share Entrepreneurial Journey
Ben Albert, CEO & Co-Founder
CEO and Co-Founder Ben Albert didn’t expect to be an entrepreneur, but his experience watching his father build a paper company was the start of an adventure that, years later, led to founding Upfront Healthcare. Albert shared these details and more this week on the Day Zero podcast, which highlights stories from healthcare entrepreneurs. Host […]
As urgent care center demand grows, Upfront launches a dedicated business unit to serve the expanding sector
Upfront Healthcare, Staff
Upfront Healthcare is doubling down on its support of urgent care centers with the launch of a new business unit dedicated to creating sustained patient loyalty and revenue in the high-demand sector.
Upfront Named Among Becker’s “Healthcare Revenue Cycle Management Companies to Know 2023”
Upfront Healthcare, Staff
CHICAGO (February 22, 2023) — Becker’s Hospital Review named Upfront Healthcare among its “Healthcare Revenue Cycle Management Companies to Know 2023.” As the Becker’s article points out, hospitals, health systems, physician practices and healthcare organizations are experiencing increasingly complex revenue cycles, and as patients bear a greater share of the costs of care, collections become […]
HIStalk Interview: Ben Albert, Co-Founder & CEO, Upfront
Ben Albert, CEO & Co-Founder
Albert discusses patient engagement, personalization and healthcare consumerism in the November 14, 2022, issue of HIStalk. Ben Albert, CEO and Co-Founder of Upfront was interviewed in the November 14, 2022 issue of HIStalk, in which he talks about the company’s mission and how Upfront is uniquely positioned to help health systems personalize patient engagement and […]
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